Terms & Conditions — Artisanal Candle Co.

Welcome to Artisanal Candle Co. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

These Artisanal Candle Co Terms & Conditions outline the rules and regulations for using our website and services.

1. General

This website is operated by Artisanal Candle Co. Throughout the site, the terms “we”, “us”, and “our” refer to Artisanal Candle Co.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

2.Products & Availability

All our candles are hand-poured in small batches using natural waxes such as soy and beeswax.

  • Product colors and finishes may vary slightly due to artisanal production
  • All products are subject to availability
  • We reserve the right to discontinue any product at any time

3. Pricing & Payments

  • All prices are listed in INR (₹) and are inclusive/exclusive of taxes (update as applicable)
  • We reserve the right to modify prices without prior notice
  • Payments must be completed at checkout via secure payment gateways

4. Shipping & Delivery

  • Orders are processed within 1–3 business days
  • Delivery timelines may vary depending on your location
  • We are not liable for delays caused by courier partners or unforeseen circumstances

5. Returns, Refunds & Replacements

We strive to ensure every order meets our quality standards.

  • Returns are accepted within 7 days of delivery
  • Products must be unused and in original packaging
  • For damaged or defective items, notify us within 48 hours with proof

Refunds (if applicable) will be processed after inspection and may take 5–7 business days

6. Candle Care & Safety

By purchasing our products, you agree to follow safe usage practices:

  • Never leave a burning candle unattended
  • Keep away from children, pets, and flammable materials
  • Place candles on heat-resistant surfaces

Artisanal Candle Co. is not responsible for misuse of products.

7. Intellectual Property

All content on this website—including images, branding, product names, and text—is the property of Artisanal Candle Co.

Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Prohibited Use

You agree not to use our website:

  • For unlawful purposes
  • To violate any applicable laws or regulations
  • To infringe upon our intellectual property

9. Limitation of Liability

Artisanal Candle Co. shall not be liable for:

  • Indirect or incidental damages
  • Losses arising from misuse of products
  • Delays or disruptions beyond our control

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.

11. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in your operating city (e.g., Pune — update this).

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Email: artisanalcandleco@gmail.com